Description

Under minimal supervision, the Contract Administrator is responsible for drafting and conducting legal reviews of contracts, managing contract negotiations and maintaining a comprehensive database of contracts for the region. This role involves overseeing the entire contract lifecycle, from initial drafting using approved contract templates or reviewing the counterparty's template, negotiation of proposed changes to the terms through execution and filing of the contract. The Contract Administrator is a liaison working closely with regional legal and compliance colleagues, regional counsel and with various other internal and external stakeholders to ensure compliance with the company's contractual obligations and to establish protocols and procedures related to contract review and management.

Essential Duties & Responsibilities

• Commercial Contract Management:
  • Analyze, redline review and draft various contracts, including but not limited to non-disclosure agreements, client service agreements, business associate agreements, data privacy and security agreements and referral agreements.
  • Identify potential legal and financial risks, ensuring agreements align with company policies and legal regulations.
  • Collaborate with regional legal and compliance colleagues, regional counsel and other stakeholders to review and negotiate contract terms and conditions.
  • Maintain a centralized contract database, ensuring accurate and up-to-date information on all contracts, amendments, addendums and supporting negotiation correspondence.
  • Ensure compliance with contractual obligations and work with in-house counsel to identify and resolve any potential breaches or disputes.
• Process Development and Improvement:
  • Implement standardized protocols and procedures for contract management and assist in preparation of contract-related documents, such as templates, guidelines and policies.
  • Continuously evaluate and improve contract management processes to enhance efficiency and effectiveness.
  • Help identify and track areas of operational and contractual risk and support follow-up actions or process improvements.
  • Identify opportunities for automation and leverage technology tools to streamline contract administration.
• Documentation and Reporting:
  • Prepare and maintain accurate records, including contract negotiation correspondence and other documentation as needed.
  • Generate reports and analytics on contract volume, status, performance, and compliance for management review.

• Stakeholder Collaboration:
  • Collaborate with various departments, including legal, privacy, accounting and operations, to ensure alignment and coordination in contract management activities.
  • Serve as a liaison for internal and external stakeholders regarding contract-related inquiries and issues, providing guidance, summaries and support to internal teams on contract-related matters.
  • Support development and delivery of colleague training on contract signing authority procedures, corporate and regional policies and compliance practices.
• Legal & Compliance Support:
  • Identify, develop and recommend best practices to business units from a legal and compliance perspective.
  • Assist the regional legal and compliance team with various contractual, legal or compliance related projects as needed.

Education and/or Experience

Successful candidate will be a service-oriented individual with high personal standards, integrity with the ability to use discretion with handling confidential information, and a hands-on work style. This position requires an individual who is comfortable working at a varying pace, managing multiple tasks and deadlines simultaneously, adjusting priorities often, and managing frequent interruptions.

This position interacts with and provides service to a large group of internal colleagues and has high levels of contact with clients and external business partners. The Contracts Administrator must be positive and approachable and work effectively with diverse personalities. In addition, the following is required unless otherwise noted:

• Bachelor's degree in Business Administration, Legal Studies, or related field; paralegal certificate or related legal administration training strongly preferred.
• Successful work history to include a minimum of five (5) or more years experience in contract administration, contract lifecycle management, legal operations or a similar role with demonstrated experience implementing, administering, or significantly enhancing a contract management or records management system.
• Proficient in contract development, contract standards and language.
• Excellent organizational, communication and time management skills, with the ability to prioritize and manage a high volume of contracts and collaborate effectively with cross-functional teams.
• Exceptional attention to detail and a high level of accuracy in contract review and analysis, including strong writing, editing, and research skills.
• Analytical mindset and problem-solving abilities with demonstrated ability to resolve problems and present results neatly with clarity and precision in oral and written form.
• Demonstrated ability to develop, plan and implement short and long-range goals.
• Knowledge of insurance industry regulations and compliance requirements preferred but not required.
• Proficiency with contract management software and tools, use of personal computers, including comprehensive knowledge of Microsoft Office applications, with the ability to operate standard office equipment is required.
• Maintain a valid driver's license and have reliable transportation.

Work environment & Physical Demands

• Ability to use computer keyboard and sit in a stationary position for extended periods as well as use of office equipment such as copy machines and telephones.
• Work is performed in a typical interior/office work environment.
• Extended work hours (10-12 hours/day) required on occasion.
• Minimum travel as needed to other regional offices.

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