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American International Group, Inc.
Phoenix, AZ, United States
22 days ago
American International Group, Inc.
Phoenix, AZ, United States
24 days ago


AIG is now offering a $1,000 Sign-on Bonus for new hires for a limited time! We are currently hiring full time to work remotely, 100% from home.

AIG Life & Retirement makes a tremendous difference in people's lives. We help people make some of the most important decisions they're ever going to make. We help them respond to some of life's most difficult moments through the solutions and services we provide, and we help them plan and take action to protect the future they envision. Life & Retirement brings together a broad portfolio of retirement, life and institutional products offered through an extensive, multichannel distribution network. With our customer-focused service, breadth of product expertise, deep distribution relationships - and world-class team of talented employees who are passionate about what they do.

We are now hiring in the Phoenix, AZ metro area! Our new Phoenix Virtual Operations Center will provide you the flexibility to work remotely while also enjoying the benefits of coming into a meeting space for onsite training and team building activities.

As a Correspondence Specialist, you will works closely with internal and external customers, other Operations departments, and Legal to determine appropriate resolution for client requests. You will coordinate written responses in accordance with company policy and procedures to clients, agents and outside agencies.

What our employees like most about working for AIG
  • We care about your professional development. Our career progression and tuition reimbursement program will provide you with the opportunity to develop your skills, strengthen your productivity and be eligible to progressively advance to positions with an increased responsibility and increased compensation.
  • Our "Giving Back" policy is at the core of our daily operations and guides our future progress. Don't believe us? We put our money where our mouth is! AIG, will give you up to 16 hours a year paid time off to volunteer in the community.
  • Our people are our most important asset therefore we provide a generous benefits plan and competitive pay. Benefit package includes:
  • Paid Time Off (AIG recognizes the importance of work life balance). We offer 24 PTO days to start. YES, 24! 9 paid holidays per calendar year.
  • A 401(k) Retirement Plan which will be HARD TO BEAT. Our 401K - $1 for $1 match up to 6% with immediate vesting, plus AIG automatically contributes an additional 3% into your 401K regardless of if you enroll or not.

We want to hear from you today if you can:
  • Be passionately curious while researching appropriate solutions for our internal and external customers.
  • Get your kicks from helping others. You will be assisting our clients with a variety of different complex transactions. You are aware and have a deep understanding that AIG provides a customer service experience that is industry leading.
  • Excel at analyzing large volumes of data with an extreme attention to detail to ensure compliance and quality.
  • Strive to meet production and quality goals by processing transactions timely and accurately.
  • Play nice in the sandbox with others. Communicating with different AIG departments to ensure information is being processed accurately is essential for success.
  • Set up your own home office and work remotely (until our office re-opens) with minimal frustration and supervision. Tools and equipment are provided. Your self-motivation, dependability, and responsibility is expected.

What we are looking for
  • Ability to work successfully in a structured fast paced team environment which means your day will go by fast. You must be able to manage multiple tasks at one time.
  • Excellent communication skills, both oral and written.
  • A high-quality/high-speed internet connection is required for this role.
  • We need advanced computer knowledge. Proficient with MS Office and strong professional typing skills required.
  • Ability to learn new software applications, open to experimentation with digital tools, ability to use dual monitors, and researching with an analytical and curious mind will be our A+ digital savvy candidate.
  • Availability to work between 7am - 6pm Central Time, and overtime with little notice.
  • 2 + years clerical / administrative experience with a demonstrated background of loyalty to your past employers.
  • High School Diploma or GED from an accredited institution required/college degree preferred.

To learn more about life at AIG including our Corporate Citizenship, Diversity, Equity and Inclusion and "Giving Back" programs, please visit

To qualify for the sign-on bonus, new hires must start their position as listed in this job announcement, Correspondence Specialist, on or before 3/31/2022, reach their three-month work anniversary and meet performance expectations. Sign-on Bonus payments are subject to Federal, State, and Local taxes where applicable.

We are an Equal Opportunity Employer

American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its' policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

To learn more please visit:

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to . Reasonable accommodations will be determined on a case-by-case basis.

In order to work from or visit an AIG office, and in accordance with the terms and conditions of AIG's COVID-19 vaccination policy, individuals hired into this position will be required to attest that they have been fully vaccinated and agree to have their vaccination status and proof of vaccination confidentially stored by AIG. Exemptions may be considered on a case by case basis.
Functional Area:
OP - Operations

Estimated Travel Percentage (%):

Relocation Provided:

American General Life Insurance Company

Job Information

  • Job ID: 60774274
  • Location:
    Phoenix, Arizona, United States
  • Position Title: Correspondence Specialist - Excellent Written Communication Wanted - Limited Time Sign-On Bonus Offered!
  • Company Name: American International Group, Inc.
  • Job Function: Other Profession
  • Job Type: Full-Time
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